Delete your account

Deleting your Nature Recorder account

You can permanently delete your account and the data we hold for it at any time, straight from the app. Deletion is immediate and can't be undone.

How to delete your account in the app

Open the Nature Recorder app.
Tap the account button (the circle in the top-right corner).
Scroll down to Delete account.
Tap "Delete my account & data" and confirm — you'll be asked twice, to make sure it's really what you want.

That's it. The app will carry on working with a fresh, anonymous account.

What gets deleted

Everything tied to your account is erased immediately:

your account itself (name, avatar and any linked email);
all your wildlife sightings, including any photos and videos you attached;
your volunteer check-ins: the notes and photos you added (and where the photos were taken), any check-in that's still open, and the volunteer jobs you signed up for; and
your recording-event team memberships.

Once deleted, your records also disappear from the community map and listings.

What we keep

Your volunteer hours still count towards the farm's totals. We keep the start and end times of your finished volunteer sessions under a shared "Deleted accounts" record, with no name, notes, photos or location, so nothing links them back to you.

If farm staff also keep their own volunteer record for you (for example, they logged your hours by hand), that record stays with the farm. Email us if you'd like it removed too.

Can't use the app?

If you no longer have the app installed (or you're asking on behalf of a child in your care), email us at hello@mosslanefarm.org.uk from the address linked to the account — or with enough detail for us to find it (your farm name in the app, e.g. "Clever Lamb") — and we'll delete it for you.

Questions

See our Privacy Policy for the full picture of what we collect and how we handle it, or contact us if anything's unclear.